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Ilyas is now Northmap. Same team, same product, new name. Why the new name

Northmap

Terms of Service

Last updated: 30 September 2026

These Terms of Service (the "Agreement") govern access to and use of Northmap (the "Product"), operated by Northmap SAS ("Provider").

This Agreement is between Provider and the company or person accessing or using the Product. It consists of the Cover Page below and the Framework Terms. If Customer signed an order form or quote for the Product, it forms part of this Agreement and controls where it conflicts with the Cover Page below.

If you accept this Agreement on behalf of your company, you confirm that you are authorised to do so. By signing up for, accessing or using the Product, Customer accepts this Agreement.

Cover Page

Order Form

  • Framework Terms: this Order Form incorporates, and is governed by, the Key Terms below and the Common Paper Cloud Service Agreement Standard Terms Version 2.0 (the "Standard Terms"), which are incorporated by reference. Modifications to the Standard Terms made on this Cover Page control over the Standard Terms. Capitalised words have the meanings given on the Cover Page or in the Standard Terms.
  • Cloud Service: a software platform for IT software evaluation and portfolio decision-making, featuring AI-assisted requirements drafting, reuse-versus-buy candidate scoring, vendor Q&A and decision records.
  • Order Date: the Effective Date.
  • Subscription Period: 12 months, unless the Order Form or quote states otherwise.
  • Cloud Service Fees: the Fees in the Order Form or quote accepted by Customer, for the plan it describes (Starter, or Enterprise with pricing agreed per customer). Provider may change the Fees for a renewal by giving notice at least 60 days before the end of the current Subscription Period; the change applies from the next Subscription Period.
  • Payment Process: invoicing. Provider invoices the Fees annually in advance, at the start of each Subscription Period. Customer pays each invoice within 30 days of the invoice date. Late payments bear interest at three times the French legal interest rate, plus a fixed recovery fee of €40 (Article L441-10 of the French Commercial Code). If an invoice is still unpaid 30 days after its due date, Provider may suspend access to the Cloud Service after giving notice.
  • Refund Policy: Fees are non-refundable except as required by law or stated in this Agreement. If Customer gives notice of non-renewal, access continues until the end of the current Subscription Period and the unused portion is not refunded.
  • Non-Renewal Notice Date: at least 30 days before the end of the current Subscription Period.

Key Terms

  • Customer: the company or person that accesses or uses the Product. If the person accepting this Agreement does so on behalf of a company, "Customer" means that company.
  • Provider: Northmap SAS, a société par actions simplifiée with share capital of €10,000, registered under RCS Lyon 109 480 525, head office at 12 rue de la Part-Dieu, 69003 Lyon, France.
  • Effective Date: the date Customer first accepts this Agreement.
  • Governing Law: the laws of France.
  • Chosen Courts: the competent courts of Lyon, France.
  • DPA: the Data Processing Agreement published by Provider applies to Personal Data that Provider processes on Customer's behalf and is incorporated into this Agreement.
  • Covered Claims:
    • Provider Covered Claims: any action, proceeding or claim that the Cloud Service, when used by Customer according to this Agreement, violates, misappropriates or otherwise infringes anyone else's intellectual property or other proprietary rights.
    • Customer Covered Claims: any action, proceeding or claim that (1) the Customer Content, when used according to this Agreement, violates, misappropriates or otherwise infringes anyone else's intellectual property or other proprietary rights; or (2) results from Customer's breach or alleged breach of Section 2.1 (Restrictions on Customer).
  • General Cap Amount: the fees paid or payable by Customer to Provider in the 12 months immediately before the claim.
  • Notice Address: for Provider, contact@northmap.ai and 12 rue de la Part-Dieu, 69003 Lyon, France; for Customer, the main email address on Customer's account.

Changes to the Standard Terms

  • Replace the second sentence of Section 1.4 with: “Customer assigns all right, title and interest in the Feedback to Provider. Customer will assert no rights over Feedback.”
  • Replace Section 1.6 with: “Provider will not use Customer Content to develop, train or enhance artificial intelligence or machine learning models, including in aggregated or de-identified form.”

Additional Terms

1. Account security

Customer provides accurate registration information and keeps it up to date. Customer is responsible for keeping its account credentials safe and for activity under its accounts, and notifies Provider promptly of any unauthorised use.

2. Acceptable use

In addition to Section 2.1 of the Standard Terms, Customer will not:

  • use the Cloud Service for any illegal purpose;
  • transmit malware or other harmful code;
  • attempt to gain unauthorised access to the Cloud Service or related systems;
  • interfere with or disrupt the Cloud Service; or
  • use the Cloud Service to send spam or unsolicited communications.

3. Changes to these Terms

Provider may update this Agreement by giving notice by email to the main address on Customer's account at least 60 days before the end of the current Subscription Period. Changes apply from the next Subscription Period. If Customer does not agree, Customer may give notice of non-renewal.

4. Order of precedence

If these Additional Terms conflict with the Standard Terms, the Standard Terms control, except where the Cover Page expressly modifies them.

5. Contact

Northmap SAS, 12 rue de la Part-Dieu, 69003 Lyon, France. Email: contact@northmap.ai.